Terms and Conditions

Bravprobiotic.co.uk is operated by Equilibrium Health.  Equilibrium Health are solely responsible for the contents of this site, the fulfillment of product orders and the quality of any products ordered.

Please note: By visiting and ordering from our website you are accepting and consenting to our Terms and Conditions (see below).

Prices are correct at the time of publishing, include VAT, and are in GBP (Great British Pounds sterling).

Terms and Conditions
Equilibrium Health have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, Equilibrium Health disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.  Prices quoted on the site are correct at time of publishing. Prices are inclusive of VAT. Equilibrium Health shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom and European mainland.

Delivery Information
Goods will usually be despatched within 1 working days by Royal Mail or its agents, but please allow 3 to 5 working days for delivery. If you do not receive your order after 5 days, please contact us.   If you do not receive you chilled goods order within 3 working days, please contact us.    Goods sent by special delivery require a signature on receipt and the driver will return the product to the postal centre if this is not possible.   Please ensure you use a shipping address where there is someone present to accept the delivery.  Due to the chilled nature of some of our products we cannot be responsible for the goods once they are in the hands of the courier, or the ability of the purchaser to be present to receive the goods, please consider this prior to placing an order.

International Shipping 

Local charges including import taxes, customs, and local delivery charges may apply and are the responsibility of the buyer.

Cancellation Policy
Cancellations can only be made before your order has been dispatched, please contact us ASAP but before 9.00 hours on the day of despatch by phone (01242 539 377). We will contact you within 5 working days to process the refund.

Return and Refund Policy
Bravo products cannot be returned or refunded for any reason once they have been dispatched.

Privacy Policy
Please see our privacy policy